mbx96 Privacy Policy – How We Protect Your Data

When you create an account and use services on mbx96, we collect certain information. This is done with full transparency and is used solely to ensure uninterrupted platform service. We collect two types of data — information you provide directly and information collected automatically.

When registering on mbx96, the information you provide directly includes your full name, mobile number, date of birth, and mobile banking account number. Without this information, we cannot verify your identity or ensure secure transactions — so providing it is mandatory.

Mbx96 uses the information collected under its privacy policy strictly for specified purposes. We do not, and will not, use your data for any unauthorized purpose. Every use of your information has a clear reason, detailed below.

• Creating, managing, and securing your account. Your data is used for login verification and password recovery.
• Processing deposit and withdrawal transactions and maintaining your transaction history.
• Detecting fraud, money laundering, and multiple accounts to keep the platform secure.
• Personalizing your gaming experience and delivering offers tailored to your preferences.
• Providing customer support and resolving your complaints and queries promptly.
• Monitoring gaming behavior as part of our responsible gaming program.
• Meeting legal obligations and fulfilling regulatory requirements.

Mbx96 never sells your personal data to third parties. In limited cases, information may be shared with trusted partners for specific purposes — always at a minimum and under strict contractual agreements.

• Payment Processor: Mobile banking providers such as Mobile Banking, Rocket, and Nagad receive only the information needed to complete a transaction.
• Game Providers: Limited data may be shared with technology partners involved in operating Live Casino and slot games.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from law enforcement authorities.
• Fraud Prevention: Your data may be used by fraud detection and anti-money laundering services.

Mbx96 retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal and regulatory requirements.

• All data is fully retained for as long as your account remains active.
• After account closure, financial transaction records are retained for up to 5 years.
• Data related to ongoing legal disputes or investigations may be retained for an extended period.
• Once the retention period ends, data is securely deleted or anonymized.

Mbx96 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve platform functionality. We are fully transparent about how cookies are used.

• Essential Cookies: These cookies are essential for maintaining login sessions and platform security and cannot be disabled.
• Functional Cookies: Used to remember language preferences, display settings, and similar choices. These can be disabled.
• Analytics Cookies: Used to analyze platform usage and improve our services. These can be disabled.

Under mbx96's privacy policy, you have several important rights regarding your own data. Stay informed about these rights and reach out to our support team whenever you need assistance.

• Right to Access: You may request to view any information we hold about you at any time.
• Right to Rectification: If any of your information is inaccurate, you may request a correction.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that data processing be restricted in certain circumstances.
• Right to Data Portability: You may request your data in a structured, portable format.
• Right to Object: You may object to your data being used for specific purposes.

Mbx96 is a platform strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18, nor do we permit minors to use the platform.

• Minors cannot create an account — age is verified at the time of registration.
• If any minor's data is found in our database, it will be deleted immediately.
• If a parent or guardian believes their child has accidentally created an account, please notify us immediately.

Mbx96 employs state-of-the-art technical and organizational measures to protect your data. Our security team monitors systems around the clock, ready to respond to any potential threat.

The mbx96 platform may integrate third-party services such as payment gateways and game software providers. These third parties have their own privacy policies, and mbx96 is not responsible for their data protection practices.

We only work with trusted and vetted partners. Strict data protection agreements are in place with each partner, and their security practices are regularly reviewed. This privacy policy applies solely to mbx96's own data processing activities.

Mbx96 may update this privacy policy as needed. Any changes will be reflected on this page with a revised date. For significant updates, we will make every effort to notify you directly.

• The date of any change will always be shown at the top of the page as "Last Updated".
• For significant changes, a notification will be shown when you log in to the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend visiting this page regularly to stay informed about any updates.

If you have any questions about this privacy policy, need to make a data-related request, or have any concerns, please get in touch with our support team. We are always here to help.